NEEDiNK Reviews

Needink.com is known for offering competitive prices on printer ink and toner cartridges. Customers can find discounted rates for a variety of printer brands, with savings up to 85 percent off retail prices. For example, a 5-pack of Brother LC103 ink cartridges is priced at $29.95, while a 10-pack of compatible Brother LC61 ink cartridges is available for $39.99. They also offer free shipping on orders over $49 within the contiguous United States. Additionally, there are opportunities to receive extra discounts through special codes, such as SAVE15 for an extra 15% off. The site emphasizes a 100% satisfaction guarantee, ensuring customers are content with their purchases.

Needink.com is renowned for offering a wide range of discount printer ink and toner cartridges. The company has established a reputation for providing high-quality products at competitive prices. Customers frequently seek out their compatible and remanufactured ink and toner cartridges, which are available for a variety of printer brands. Among the popular products, the Compatible Brother LC61 Ink Package Deal, which includes 10 packs of various colors, and the Compatible Canon CLI-251XL-C High-Yield Cyan Ink Cartridge stand out. Additionally, the Remanufactured HP 564XL High-Yield Ink Set is also a sought-after choice for those looking to save on printing costs while ensuring their printers function effectively. Needink.com's commitment to customer satisfaction is evident through their 100% satisfaction guarantee and the positive feedback from customers who appreciate the quick delivery and responsive customer service.

Needink.com offers a variety of payment options to accommodate different preferences. Customers can use credit cards including Visa, MasterCard, American Express, and Discover for transactions. Those who prefer digital payments can opt for PayPal. Additionally, personal checks and money orders are accepted, with the latter ensuring same-day order processing upon receipt. For institutional purchases, purchase orders are accepted from schools, non-profit organizations, and government agencies. It's important to note that for check payments, processing may take up to 10 business days. When using checks or money orders, customers should include their contact information and order details to facilitate smooth processing. Refunds, if necessary, are processed through the same method used for the original payment.

Needink.com's return policy includes a 1-Year 100% Satisfaction Guarantee, allowing customers to replace or return their ink cartridges or toners for a refund within one year from the purchase date. If products are not stored properly or left in the printer for long periods, they may not produce desirable results, hence the one-year limit. To initiate a return, customers must contact customer service for a Return Merchandise Authorization (RMA) number. Refunds are processed within 3-7 business days of receiving the returned package, but the initial shipping fee of $4.95 is non-refundable. For defective cartridges, replacements are provided along with a prepaid shipping label for returning the defective items. Unopened, non-defective cartridges can also be returned, provided they are in the original packaging and in sellable condition. The shipping cost will be deducted from the refund for these items. In terms of shipping policy, if an order is incomplete, contains incorrect products, or is lost, customers must report within 30 days of the original order date to qualify for a replacement or refund. Orders canceled before shipping are refunded, but if already shipped, the package must be returned to process the refund.